As I continue my talks to various groups around the Lothians I continue to hear fascinating stories from previous staff members and customers of the old department stores. The illustration above is of Maule’s en gala for the coronation of George V and Queen Mary (I think!) This was the original company which build the shop at the West End of Princes Street. It became Binns in 1943 then was taken over by House of Fraser in 1953 and renamed Fraser’s in 1976. Sadly, its rebuilt version was closed this week. Last night I heard from an ex staff member that staff had their pay compulsorily docked to contribute to a wedding gift for Hugh Fraser.
Over to Jenners. Also with a large question mark over its future. I gathered from one proud parent that her son, then a student, was a delivery driver for Jenners. Allegedly this young man was instructed to drive via only the ‘nicest’ areas of town even if this meant long unnecessary detours. Possibly an early form of mobile advertising?
The famous Sir Will Y Darling the politician and owner of Darling’s in Princes St informed the mother of one lady present last night that one must always change the buttons of a new coat. Despite not quite understanding why this was somehow important, the lady always did this! He must have known something that we don’t!
Almost my favourite story, heard from an audience member, relates to RW Forsyths. I gather that the commissionaire always knew the customers, always looked after their umbrellas on arrival and, without fail, always returned exactly the right umbrella to the right lady. Customer service indeed. Those were the days.